Consultation & Installation
From the initial idea to the fully equipped plant
Good sound doesn't start with a specific product, but with the right solution for you. That's why we offer individual consultations on Hi-Fi, home cinema, custom installation, and analog – tailored to your space, your wishes, and your budget.
In our 10 listening studios across more than 800 m², you can calmly compare different systems and concepts from over 80 brands. Together, we'll find out which solution suits you – whether you're looking for your first Hi-Fi system, want to improve an existing system, or plan a complete home cinema.
And our work doesn't have to end at the shop door: We also handle delivery, setup, installation, and calibration at your home.
All-in-one solution
Hi-Fi Consultation Compare speakers, amplifiers, streamers, and complete stereo systems at your leisure and find the perfect combination together.
Home Cinema From TVs with surround sound systems to individually planned cinema rooms – including planning, installation, and calibration.
Custom Installation Permanently integrated audio, video, and multiroom solutions for individual rooms or the entire house.
Analogue Advice on turntables, tonearms, cartridges, and phono preamps, including professional assembly and adjustment.
Calibration Optimally adapt stereo and home cinema systems to the room and setup – even for existing systems.
Delivery & Installation Delivery, setup, TV wall mounting, cabling, configuration, and personal instruction at your location.
Exhibition space
Brands
Audio production studios
Years of experience
Consulting where you can truly compare
With us, you don't have to decide on a system based on datasheets.
It's best to make an appointment before your visit and briefly tell us what you're looking for. Then we can prepare the right devices for you, and you can comfortably compare different combinations in one of our 10 listening studios.
Feel free to bring your own music – on vinyl, CD, or via streaming. Of course, you can also bring your partner, friends, or family.
We take the time necessary and work with you to find what suits your room, your musical taste, and your budget.
Our consultation is free of charge. We will take existing equipment in part exchange if desired.
Our Core Competencies
Hi-Fi
Hi-Fi Consultation
From your first stereo system to a complete high-end chain: with us, you can directly compare loudspeakers, amplifiers, streamers, and CD players.
Our goal is not to show you many devices, but to find the combination that suits your room, your music, and your budget.
We also help you further develop existing systems. Sometimes, this doesn't require a completely new system – just the right change in the right place.
Home cinema
Home Cinema Consulting
A home cinema must be experienced.
That's why you can compare different home cinema concepts directly with each other here – from the classic cinema room to the living room-friendly solution.
This way, you'll get a feel for which solution suits your home even before planning.
Installation
Custom Installation Consulting
Technology can be impressive - or disappear almost completely.
Loudspeakers in walls and ceilings, almost invisible solutions, multiple music zones, audio on the terrace and in the garden, or hidden televisions with TV lifts.
When building new or renovating, it's worth involving us early on - then we'll coordinate directly with architects and tradespeople.
Analog
Analogue Consulting
A turntable is a mechanical system – small changes make a big difference.
You'll find turntables, tonearms, cartridges, phono preamps, and accessories in all price ranges with us.
Whether you're new to the hobby, returning to it, or looking for an upgrade: Our analog specialists will help you find out what truly makes a difference – and professionally assemble and adjust everything in-house.
Surveying
The system is only one part of the sound. The room is the other.
Walls, windows, furniture, listening position, and speaker placement significantly influence the result. That's why careful calibration can get significantly more out of a good system.
We calibrate stereo systems and home cinemas at your location and adapt the system to the actual conditions in your room.
This applies not only to new systems: We also calibrate and optimize existing systems – regardless of whether you originally purchased them from us.
Delivery & Installation
If you wish, you don't have to worry about anything after your purchase.
We will deliver your system to you, set up the devices, connect everything, and configure the necessary functions.
This includes:
- TV wall mounting
- Setup of hi-fi and home cinema systems
- Multi-room installation
- Cabling and setup
- Calibration
- Setup of controls
Installations are billed by effort. We will discuss the scope of your project with you beforehand.
There for you even after your purchase
Our service doesn't end with the handover of the devices.
We handle warranty cases for products purchased from us. Simply contact us for this. For individual brands, the processing is done directly through the manufacturer – in that case, we will tell you who to contact.
We do not operate our own repair workshop. For older devices or repairs outside of the warranty, we will refer you to a suitable specialist workshop.
At home in Hamburg – for projects also beyond
Our shop and listening rooms are located in Rellingen near Hamburg.
We carry out installations and assemblies in the greater Hamburg area. For more extensive hi-fi, home cinema, and custom installation projects, we also travel throughout Germany and, if desired, abroad for you.
Do you live further away and don't require an installation? We are happy to advise you by phone, email, or video call and ship your order directly to you.
Collection from us in Rellingen is also possible.
Let's talk about your project
Would you like to hear a system, improve your existing setup, or plan a complete home cinema?
Tell us briefly what it's about. The more we know about your room, your existing equipment, and your ideas before your appointment, the better we can prepare.
Book your consultation appointment with Fidelity Hamburg now.
Phone: +49 40 2577 6690
Or simply use the contact form – we will get back to you as soon as possible.
Contact form
Can't reach us or prefer to describe your request in writing? Then simply use our contact form.