About Fidelity
Since 1992, out of passion for good sound
Fidelity has existed since 1992. It all started with a passion for music and technology – and with two brothers who built a company out of it.
Today, we are a team of hi-fi, home cinema, and technology enthusiasts. We advise, listen, compare, install, shoot videos, and deal every day with products and solutions that we ourselves believe in.
One thing has remained the same over the years: Good sound and good picture must be experienced personally.
Timeline
1992
The founding
Fidelity is born from a shared passion for music and technology. What started as a side project becomes its own company.
Still operating from the family home, the hallway filled with boxes.
1992
The first store in Niendorf
Our first store is opening in a small arcade in Hamburg-Niendorf. Brands such as T+A, Denon, Yamaha, Marantz, Canton, and ELAC will be featured.
1994
The move to Schnelsen
Around 100 m² of retail space, the first major high-end products, and a dedicated area for surround sound: Fidelity was increasingly becoming the hi-fi specialist retailer we are today.
2016
Our Hi-Fi Paradise
With the move to Rellingen, around 100 m² in Schnelsen will become a large hi-fi and home cinema exhibition with its own listening rooms and approx. 800 m² of exhibition space. The initial seven studios will later become ten.
2019
Fidelity on YouTube
We are no longer just sharing our knowledge in the store. Product presentations, comparisons, and advice have since reached hi-fi fans far beyond Hamburg.
2025
The first Fidelity Days
Fidelity Days marks the start of our in-house exhibition. Manufacturers, music, demonstrations, and visitors have been meeting once a year at our premises in Rellingen ever since.
Fidelity
Hi-Fi and home cinema must be experienced
Today, you'll find ten listening studios at our Rellingen location, spanning over 800 m² of exhibition space.
We never wanted to simply line up as many devices as possible. Our studios are furnished like real rooms so you can listen to and compare loudspeakers, electronics, and home cinema solutions under the most realistic conditions possible.
From the first hi-fi system to a high-end setup, from living room cinema to custom installation: we want to show you how diverse good solutions can be – and together find out which one suits you.
What We Stand For
The right solution
Not as expensive as possible, but suitable for your room, your requirements, and your budget. Sometimes a new system makes sense for this – sometimes just the right change to the existing one.
Products we stand behind
We don't accept just any brand. New products must impress us with their quality, sound, and craftsmanship – as well as the manufacturer's service behind them.
Consultation at eye level
We want to make technology understandable and give you an honest assessment. If we don't think something makes sense, we'll say so just as openly.
Focus on what we can do
Hi-Fi, High End, Home Cinema, Analogue, and Custom Installation are our topics. We focus on these – instead of trying to sell everything that has a plug.
People instead of an anonymous online shop
Today, Fidelity is a team of diverse individuals united by one thing: a passion for music, film, and technology.
We employ Hi-Fi enthusiasts, home cinema fans, technicians, salespeople, content creators, and colleagues who were originally our own customers. We also provide apprenticeships – and some of our team members started their careers directly at Fidelity.
What you see in our videos should therefore also match what you can expect from us in-store or on the phone: personal advice from people who are themselves passionate about the subject.
Over 30 years of experience – and still moving forward
Our story began in brick-and-mortar hi-fi retail. Today, our online shop, telephone consultations, nationwide shipping, and our own digital content are just as much a part of Fidelity as our store in Rellingen.
As a result, we now advise customers far beyond Hamburg. Some come specifically to Rellingen for a listening appointment, while others speak with us by phone or video and have their system shipped to their home afterward.
For us, both go hand in hand: the possibilities of a modern online retailer and the personal advice of a specialty store.
Hi-Fi thrives on shared experiences
That's why we regularly host listening evenings, product presentations, and events with our manufacturers.
The biggest of these are our Fidelity Days, which took place for the first time in 2025. For one weekend, our entire house transforms into a hi-fi and home cinema expo – with manufacturers, demonstrations, workshops, music, and plenty of opportunities to listen and try things out.
What we do for you
